{"id":1786,"date":"2022-11-27T09:36:11","date_gmt":"2022-11-27T09:36:11","guid":{"rendered":"https:\/\/demo.anarieldesign.com\/yuna-children\/?page_id=1786"},"modified":"2025-01-14T23:08:36","modified_gmt":"2025-01-14T15:08:36","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.9esim.com\/es\/faq\/","title":{"rendered":"PREGUNTAS FRECUENTES"},"content":{"rendered":"<ul>\r\n<li>\r\n<h3><strong>Tecnolog\u00eda eSIM<\/strong><\/h3>\r\n<\/li>\r\n<\/ul>\r\n\r\n<div class=\"wp-block-group alignfull faq has-global-padding is-layout-constrained wp-container-core-group-is-layout-b06c0ddb wp-block-group-is-layout-constrained\" style=\"padding: 0px;\">\r\n<div class=\"wp-block-group trigger is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-20a2607e wp-block-group-is-layout-flex\" style=\"border-bottom-color: #e7e2de; border-bottom-width: 2px; padding: var(--wp--preset--spacing--30);\">\r\n<h3 class=\"wp-block-heading\" style=\"font-style: normal; font-weight: 400;\">01.\u00bfQu\u00e9 es la eSIM?<\/h3>\r\n\r\n\r\n\r\n<p class=\"has-large-font-size wp-block-paragraph\">+<\/p>\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-group content has-secondary-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-a892aba6 wp-block-group-is-layout-constrained\" style=\"padding: var(--wp--preset--spacing--30);\">\r\n<p class=\"wp-block-paragraph\">La eSIM es una tarjeta SIM integrada de forma permanente en los nuevos tel\u00e9fonos inteligentes, tabletas y otros dispositivos m\u00f3viles.<\/p>\r\n<\/div>\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-group alignfull faq has-global-padding is-layout-constrained wp-container-core-group-is-layout-b06c0ddb wp-block-group-is-layout-constrained\" style=\"padding: 0px;\">\r\n<div class=\"wp-block-group trigger is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-20a2607e wp-block-group-is-layout-flex\" style=\"border-bottom-color: #e7e2de; border-bottom-width: 2px; padding: var(--wp--preset--spacing--30);\">\r\n<h3 class=\"wp-block-heading\" style=\"font-style: normal; font-weight: 400;\">02. \u00bfQu\u00e9 es un perfil eSIM?<\/h3>\r\n\r\n\r\n\r\n<p class=\"has-large-font-size wp-block-paragraph\">+<\/p>\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-group content has-secondary-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-a892aba6 wp-block-group-is-layout-constrained\" style=\"padding: var(--wp--preset--spacing--30);\">\r\n<p class=\"wp-block-paragraph\">Las tarjetas SIM f\u00edsicas se sustituyen por \"tarjetas SIM digitales\", llamadas perfiles eSIM, que pueden descargarse de internet.<\/p>\r\n<\/div>\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-group alignfull faq has-global-padding is-layout-constrained wp-container-core-group-is-layout-b06c0ddb wp-block-group-is-layout-constrained\" style=\"padding: 0px;\">\r\n<div class=\"wp-block-group trigger is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-20a2607e wp-block-group-is-layout-flex\" style=\"border-bottom-color: #e7e2de; border-bottom-width: 2px; padding: var(--wp--preset--spacing--30);\">\r\n<h3 class=\"wp-block-heading\" style=\"font-style: normal; font-weight: 400;\">03. \u00bfCu\u00e1l es la funcionalidad de un dispositivo compatible con la eSIM?<\/h3>\r\n\r\n\r\n\r\n<p class=\"has-large-font-size wp-block-paragraph\">+<\/p>\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-group content has-secondary-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-a892aba6 wp-block-group-is-layout-constrained\" style=\"padding: var(--wp--preset--spacing--30);\">\r\n<p class=\"wp-block-paragraph\">Un dispositivo compatible con eSIM te da la libertad de descargar instant\u00e1neamente a tu dispositivo m\u00f3vil perfiles eSIM de prepago y pospago de cualquier operador m\u00f3vil, en cualquier parte del mundo. Sin necesidad de env\u00edo.<\/p>\r\n<\/div>\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-group alignfull faq has-global-padding is-layout-constrained wp-container-core-group-is-layout-b06c0ddb wp-block-group-is-layout-constrained\" style=\"padding: 0px;\">\r\n<div class=\"wp-block-group trigger is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-20a2607e wp-block-group-is-layout-flex\" style=\"border-bottom-color: #e7e2de; border-bottom-width: 2px; padding: var(--wp--preset--spacing--30);\">\r\n<h3 class=\"wp-block-heading\" style=\"font-style: normal; font-weight: 400;\">04. \u00bfPuedo convertir mi dispositivo actual en un dispositivo compatible con la eSIM?<\/h3>\r\n\r\n\r\n\r\n<p class=\"has-large-font-size wp-block-paragraph\">+<\/p>\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-group content has-secondary-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-a892aba6 wp-block-group-is-layout-constrained\" style=\"padding: var(--wp--preset--spacing--30);\">\r\n<p class=\"wp-block-paragraph\">S\u00ed, puedes hacerlo con 9eSIM. Gracias a la 9eSIM Card, los smartphones Android pueden descargar, gestionar y leer perfiles eSIM. Otros dispositivos m\u00f3viles pueden al menos leer el perfil eSIM activo en la 9eSIM Card.<\/p>\r\n<\/div>\r\n<\/div>\r\n\r\n<ul>\r\n<li>\r\n<h3 class=\"title module-title\">Preguntas sobre mi pedido<\/h3>\r\n<\/li>\r\n<\/ul>\r\n\r\n<div class=\"wp-block-group alignfull faq has-global-padding is-layout-constrained wp-container-core-group-is-layout-b06c0ddb wp-block-group-is-layout-constrained\" style=\"padding: 0px;\">\r\n<div class=\"wp-block-group trigger is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-20a2607e wp-block-group-is-layout-flex\" style=\"border-bottom-color: #e7e2de; border-bottom-width: 2px; padding: var(--wp--preset--spacing--30);\">\r\n<h3 class=\"wp-block-heading\" style=\"font-style: normal; font-weight: 400;\">01.\u00bfPuedo anular o modificar mi pedido?<\/h3>\r\n\r\n\r\n\r\n<p class=\"has-large-font-size wp-block-paragraph\">+<\/p>\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-group content has-secondary-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-a892aba6 wp-block-group-is-layout-constrained\" style=\"padding: var(--wp--preset--spacing--30);\">\r\n<p class=\"wp-block-paragraph\">Puede cancelar o editar un pedido existente s\u00f3lo si a\u00fan no se ha creado ninguna etiqueta de env\u00edo.<\/p>\r\n<\/div>\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-group alignfull faq has-global-padding is-layout-constrained wp-container-core-group-is-layout-b06c0ddb wp-block-group-is-layout-constrained\" style=\"padding: 0px;\">\r\n<div class=\"wp-block-group trigger is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-20a2607e wp-block-group-is-layout-flex\" style=\"border-bottom-color: #e7e2de; border-bottom-width: 2px; padding: var(--wp--preset--spacing--30);\">\r\n<h3 class=\"wp-block-heading\" style=\"font-style: normal; font-weight: 400;\">02. \u00bfPuedo solicitar un reembolso?<\/h3>\r\n\r\n\r\n\r\n<p class=\"has-large-font-size wp-block-paragraph\">+<\/p>\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-group content has-secondary-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-a892aba6 wp-block-group-is-layout-constrained\" style=\"padding: var(--wp--preset--spacing--30);\">\r\n<p class=\"wp-block-paragraph\">S\u00ed, puede solicitar la devoluci\u00f3n de su tarjeta 9eSIM para obtener un reembolso si no est\u00e1 100% satisfecho con nuestra tarjeta  9eSIM. Dispone de 14 d\u00edas para hacerlo. Los gastos de env\u00edo no son reembolsables.<\/p>\r\n<\/div>\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-group alignfull faq has-global-padding is-layout-constrained wp-container-core-group-is-layout-b06c0ddb wp-block-group-is-layout-constrained\" style=\"padding: 0px;\">\r\n<div class=\"wp-block-group trigger is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-20a2607e wp-block-group-is-layout-flex\" style=\"border-bottom-color: #e7e2de; border-bottom-width: 2px; padding: var(--wp--preset--spacing--30);\">\r\n<h3 class=\"wp-block-heading\" style=\"font-style: normal; font-weight: 400;\">03. Pa\u00edses de destino<\/h3>\r\n\r\n\r\n\r\n<p class=\"has-large-font-size wp-block-paragraph\">+<\/p>\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-group content has-secondary-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-a892aba6 wp-block-group-is-layout-constrained\" style=\"padding: var(--wp--preset--spacing--30);\">\r\n<p class=\"wp-block-paragraph\">Los pa\u00edses o regiones en los que se pueden hacer pedidos significan que se pueden enviar<\/p>\r\n<\/div>\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-group alignfull faq has-global-padding is-layout-constrained wp-container-core-group-is-layout-b06c0ddb wp-block-group-is-layout-constrained\" style=\"padding: 0px;\">\r\n<div class=\"wp-block-group trigger is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-20a2607e wp-block-group-is-layout-flex\" style=\"border-bottom-color: #e7e2de; border-bottom-width: 2px; padding: var(--wp--preset--spacing--30);\">\r\n<h3 class=\"wp-block-heading\" style=\"font-style: normal; font-weight: 400;\">04. \u00bfEn cu\u00e1nto tiempo recibir\u00e9 la mercanc\u00eda?<\/h3>\r\n\r\n\r\n\r\n<p class=\"has-large-font-size wp-block-paragraph\">+<\/p>\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-group content has-secondary-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-a892aba6 wp-block-group-is-layout-constrained\" style=\"padding: var(--wp--preset--spacing--30);\">\r\n<p class=\"wp-block-paragraph\">Aproximadamente 7-15 d\u00edas despu\u00e9s del env\u00edo.<\/p>\r\n<\/div>\r\n<\/div>\r\n\r\n<ul>\r\n<li>\r\n<h3 class=\"title module-title\">Preguntas sobre la cooperaci\u00f3n<\/h3>\r\n<\/li>\r\n<\/ul>\r\n\r\n<div class=\"wp-block-group alignfull faq has-global-padding is-layout-constrained wp-container-core-group-is-layout-b06c0ddb wp-block-group-is-layout-constrained\" style=\"padding: 0px;\">\r\n<div class=\"wp-block-group trigger is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-20a2607e wp-block-group-is-layout-flex\" style=\"border-bottom-color: #e7e2de; border-bottom-width: 2px; padding: var(--wp--preset--spacing--30);\">\r\n<h3 class=\"wp-block-heading\" style=\"font-style: normal; font-weight: 400;\">01.\u00bfExiste alg\u00fan descuento por mi compra al por mayor?<\/h3>\r\n\r\n\r\n\r\n<p class=\"has-large-font-size wp-block-paragraph\">+<\/p>\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-group content has-secondary-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-a892aba6 wp-block-group-is-layout-constrained\" style=\"padding: var(--wp--preset--spacing--30);\">\r\n<p class=\"wp-block-paragraph\">S\u00ed, si necesita m\u00e1s de 100 piezas, puede ponerse en contacto con nosotros para solicitar una lista de precios<\/p>\r\n<\/div>\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-group alignfull faq has-global-padding is-layout-constrained wp-container-core-group-is-layout-b06c0ddb wp-block-group-is-layout-constrained\" style=\"padding: 0px;\">\r\n<div class=\"wp-block-group trigger is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-20a2607e wp-block-group-is-layout-flex\" style=\"border-bottom-color: #e7e2de; border-bottom-width: 2px; padding: var(--wp--preset--spacing--30);\">\r\n<h3 class=\"wp-block-heading\" style=\"font-style: normal; font-weight: 400;\">02.\u00bfPuedo ser OEM?<\/h3>\r\n\r\n\r\n\r\n<p class=\"has-large-font-size wp-block-paragraph\">+<\/p>\r\n<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-group content has-secondary-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-a892aba6 wp-block-group-is-layout-constrained\" style=\"padding: var(--wp--preset--spacing--30);\">\r\n<p class=\"wp-block-paragraph\">S\u00ed, podemos ofrecer servicios OEM, lo que requiere que la cantidad de su pedido sea superior a 10.000pis.<\/p>\r\n<\/div>\r\n<\/div>","protected":false},"excerpt":{"rendered":"<p>eSIM Technology 01.What is eSIM? + eSIM is a SIM Card, permanently embedded into new smartphones, tablets and other mobile devices. 02. What is an eSIM Profile? + Physical SIM Cards are replaced by &#8220;Digital SIM Cards&#8221;, called eSIM profiles, that can be downloaded from the internet. 03. What is the functionality of an eSIM-compatible [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"blank","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-1786","page","type-page","status-publish","hentry"],"jetpack-related-posts":[],"_links":{"self":[{"href":"https:\/\/www.9esim.com\/es\/wp-json\/wp\/v2\/pages\/1786","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.9esim.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.9esim.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.9esim.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.9esim.com\/es\/wp-json\/wp\/v2\/comments?post=1786"}],"version-history":[{"count":28,"href":"https:\/\/www.9esim.com\/es\/wp-json\/wp\/v2\/pages\/1786\/revisions"}],"predecessor-version":[{"id":8213,"href":"https:\/\/www.9esim.com\/es\/wp-json\/wp\/v2\/pages\/1786\/revisions\/8213"}],"wp:attachment":[{"href":"https:\/\/www.9esim.com\/es\/wp-json\/wp\/v2\/media?parent=1786"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}